Before you register at Pointsbet, take five minutes to read this guide — it could save you time and money.
Before You Start
- Ensure you meet the legal gambling age in your jurisdiction.
- Have a valid email address and a secure, unique password ready.
- Prepare a government-issued ID for verification (passport, driver’s license, or ID card).
- Choose a payment method you are comfortable with, such as credit card, e-wallet, or bank transfer.
- Read the terms and conditions for the welcome bonus carefully, paying attention to wagering requirements and game contributions.
- Set a budget for your gambling activities and stick to it.
Creating Your Account
- Visit the casino website and click the ‘Sign Up’ or ‘Register’ button.
- Fill in the registration form with your personal details (name, date of birth, address, email, phone number).
- Choose a username and password. Ensure your password is strong and unique.
- Select your preferred currency and any bonus you wish to claim (if applicable).
- Agree to the terms and conditions and submit the form.
- Check your email for a verification link and click it to activate your account.
- Log in using your credentials after verification.
Calculating Your Bonus
Let’s break down a typical welcome bonus: a 100% match up to $200 with a 35x wagering requirement on the bonus amount.
If you deposit $100, you receive a $100 bonus, giving you $200 in total playing funds. The wagering requirement is $100 × 35 = $3,500. This means you must bet a total of $3,500 before you can withdraw any winnings from the bonus.
To calculate the expected value, consider the house edge. For a slot with 96% RTP, the expected loss per $1 wagered is $0.04. On $3,500 wagered, expected loss is $3,500 × 0.04 = $140. Since your initial deposit plus bonus is $200, the expected value after wagering is $200 – $140 = $60 (if you complete the wagering). However, variance means actual results can vary.
Formula: Expected Value = (Deposit + Bonus) – (Wagering Requirement × House Edge).
Licence & Player Protection
The casino operates under a valid gaming license (e.g., Malta Gaming Authority or UK Gambling Commission). This ensures adherence to strict regulations, including fair play, data protection, and responsible gambling measures. Tools like deposit limits, self-exclusion, and reality checks are available to help you stay in control.
Payment Methods
| Method | Deposit Time | Withdrawal Time | Min/Max Limits |
|---|---|---|---|
| Visa/Mastercard | Instant | 2-5 business days | $10 / $5,000 |
| PayPal | Instant | Up to 24 hours | $10 / $10,000 |
| Skrill | Instant | Up to 24 hours | $10 / $10,000 |
| Bank Transfer | 1-3 business days | 3-7 business days | $50 / $25,000 |
Fix It Fast
- Login issues: Clear your browser cache and cookies, or use the ‘Forgot Password’ option. Ensure you are using the correct URL.
- Bonus not credited: Check if you entered a bonus code during deposit. Contact customer support if still not received.
- Withdrawal pending too long: Verify your account first. Then check if you have met wagering requirements. Withdrawal times vary by method.
- Game not loading: Update your browser or enable Flash/JavaScript. Try switching devices or using incognito mode.
- Geo-block error: The casino may not be available in your region. Use a VPN? Be cautious as it may violate terms.
Common Questions
What is the minimum deposit to claim the welcome bonus?
The minimum deposit is typically $10, but check the specific offer terms.
Are there any fees for deposits or withdrawals?
Most deposit methods are free; some withdrawal methods may incur a fee if not used for a minimum amount. Review the banking page.
How long does the verification process take?
It usually takes up to 48 hours, but can be instant if documents are clear.
Can I play on my mobile device?
Yes, the casino offers a mobile-optimized website that works on all smartphones and tablets without needing an app.
What games contribute 100% to wagering requirements?
Slots typically count 100%, while table games and live dealer games may contribute less, e.g., 10% or 20%.
Is my personal information secure?
Yes, the casino uses SSL encryption and follows data protection laws to safeguard your data.
How do I self-exclude if needed?
Contact customer support or go to the responsible gambling section in your account settings to set self-exclusion periods.
Good to Know
The casino offers a VIP loyalty program with multiple tiers. Players earn points for every real-money wager; for example, 10 points per $10 wagered. Points can be exchanged for cash bonuses, free spins, or other rewards. Higher tiers unlock faster withdrawals, personal account managers, and exclusive promotions. The more you play, the more benefits you receive.
Remember: gambling should be entertaining, not a way to make money. Set limits and play responsibly.
